Close to Home
More income, none of the hassle, and a local team that treats your home well. We manage over 90 listings, yet keep things boutique, handling bookings, guests, cleaning, pricing, maintenance and reporting, so your holiday home earns properly without costing you your weekends.
We know the most common complaints owners have about property managers are silence, transparency and value, so we've built our company to fill that gap. You'll always know what's happening with your home, your bookings and your returns, and your guests get the same fast, friendly responses.
Earn more with us, or we'll refund three months of our fees.
Moving from another property manager? If your home doesn't earn more with us than it did with your previous manager, we'll refund three months of our management commission.
Available for properties switching from an existing operator, on a 12-month management agreement. Terms and conditions apply.
Simplicity, efficiency and value
Commission on net, not gross
Our commission is charged on your net accommodation revenue after channel and service fees, not the gross booking value. From 18% + GST, which on average works out to around 12.5% of the total booking value. Most operators charge their percentage on the full amount.
No fee stack
No monthly fees, no setup costs, no booking fees, no per-bed linen charges, no admin add-ons. One transparent commission from us, confirmed in your management agreement, and a single service fee charged to guests. OTA/channel fees are covered within guest pricing, not billed to you.
Trades at their direct rate
Tradies invoice us their direct rate. We coordinate the work and never add a margin on top of trade invoices, a quiet difference that compounds into real money over a year of ownership. Plus our in-house team at competitive rates.
Smart, active pricing
Nightly rates adjust to seasons, events and live demand, with daily analytics and pricing adjustments to maximise revenue, so your home earns what the market will pay every night of the year.
All major channels + direct
Your home is listed on Airbnb, Booking.com, VRBO, Expedia and Bookabach, plus our own booking site, all fully synchronised, with direct bookings costing you no channel commission at all.
Your home stays yours
Stay at your own property whenever you like, with no commission and no booking fees, ever. Block your dates in seconds and use your home as often as you want.
Communication is key Communication is key to us. You'll always know how your home is performing and what's happening on the ground, your questions get answered quickly, and you should never have to chase us for a reply. Your guests get the same standard, with prompt, friendly answers. We're not perfect, but we're always improving.
Simple, transparent fees
If you're not earning, neither are we.
Total booking fees, all in
So there are no surprises, here's everything that comes off a booking before the money reaches you, for both booking types.
What we take care of
- ✓Listings & photography : professional listings created, optimised and kept current on all major channels
- ✓Dynamic pricing : rates tuned daily to demand, seasons and local events
- ✓Guest communication : prompt, friendly responses before, during and after every stay, seven days a week
- ✓Reservation management : enquiries, bookings, changes and cancellations handled to maximise occupancy
- ✓Cleaning & linen : local cleaning teams coordinated for every changeover, with quality checks on completion
- ✓Owner communication : clear, responsive updates, so you always know how your home is performing and what's happening on the ground
- ✓Maintenance coordination : issues caught early, trades organised, invoiced to you at their direct rate
- ✓Property standards : regular inspections, consumables stocked, presentation kept sharp
- ✓Reviews & reputation : reviews managed and responded to, keeping your listing ranking high
- ✓Owner statements : clear monthly reporting and payouts
Talk to us anytime
Your weekends, or ours
Managing it yourself
- •Guest messages at 10pm, cleaner call-outs at 9am, every week of the year
- •You're always required to be in reception and always on call for check-ins, lockouts and questions, day and night
- •One static nightly rate, leaving money on the table in peak and sitting empty in shoulder season
- •One or two channels, ranked below professionally managed listings
- •No visibility of the algorithms and actions that decide where your listing appears in search, and no time to work them
- •Finding, scheduling and quality-checking cleaners yourself
- •Chasing trades, comparing quotes, waiting in for jobs
- •Your own holidays interrupted by your holiday home
With Close to Home
- ✓Every guest message answered promptly, and you never hear a thing
- ✓Rates re-priced daily so homes earn what the market will pay
- ✓All major channels plus direct, fully synchronised
- ✓We understand exactly what drives listing ranking and search placement, and we actively work those levers to keep your property prioritised
- ✓Established local cleaning teams with completion checks
- ✓Trusted trades organised for you, invoiced at their direct rate
- ✓One monthly statement. That's your entire workload.
Owners by region
The structure of how we operate is the same everywhere: simplicity, efficiency and value. The local story isn't. Open your region for the detail.
Wherever your home is, joining is simple
1. Chat with us
A no-pressure conversation about your property and your goals.
2. Sign up
One clear management agreement: your rate, our responsibilities and your rights, all in plain language. No lock-in surprises.
3. We set everything up
Photography, listings on all major channels, pricing strategy, cleaning schedules and your guest information, all handled by us.
4. You get paid
Bookings start, guests are looked after, and you receive clear statements with monthly payouts. That's it.
Don't take our word for it
"I've been thrilled with the service I've received managing our holiday home. From day one, the team has been professional, responsive, and incredibly attentive. They handle everything seamlessly; communication, bookings and cleaning coordination, which gives me complete peace of mind knowing my property is in safe hands."
"We listed our property as a holiday home with Close to Home in April 2025. Since then we have been very pleased with the service we have received, the staff are very friendly and helpful, and the house is frequently rented. We are notified of any issues and any repairs required are taken care of immediately. We are extremely happy with our experience so far and would highly recommend using Close to Home."
"I have been working with Close to Home for the last two years. At no time have I had any reason to be disappointed. Any queries I have had are responded to efficiently and quickly, even when I didn't mean to send them at random times!! I look forward to continuing our partnership and hope they continue to be successful."
Think we could do better?
We're constantly adapting and improving how we operate! More value, better owner returns, better service. Owners and guests are both our clients, and if either can point to something that would serve them better, we implement it, wherever we can. So if there's something you think we could do better, or a reason you'd hesitate to come with us or would choose another operator, tell us. Honest feedback is how we keep getting better and better, for everyone we work with.
Download our owner info pack
See exactly how Close To Home works, what it costs, and whether short-term letting is right for your property. Enter your details to download.
*Occupancy figures are calculated from our booking system for the 12 months to 31 July 2026, across properties we managed for the full period. New listings and extended owner blocks are excluded so the figures reflect typical trading. Individual property results vary with location, property type, pricing and availability, and past occupancy is not a guarantee of future performance.